Terms & Conditions

Effective Date: September 14, 2026

Welcome to Clothoriya. By accessing or using our website, placing an order, or purchasing products from us, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Clothoriya

Clothoriya is an online clothing and fashion store offering products through clothoriya.store.

We aim to provide customers with a convenient and reliable online shopping experience, including product browsing, order placement, online payments, shipping, delivery, returns, refunds, and customer support.

2. Use of the Website

By using our website, you agree that you will:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or disrupt the operation or security of the website.
  • Not use the website for fraudulent, abusive, or unauthorized activities.

We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers, or website operations.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colours, specifications, and other information displayed on our website are accurate.

However, slight differences may occur due to photography, lighting, screen settings, device displays, or other factors.

Product availability may change without prior notice.

4. Pricing

Prices displayed on the website are applicable at the time of purchase.

Any applicable shipping charges, taxes, or other charges will be displayed during checkout where applicable.

Clothoriya reserves the right to correct pricing, product information, or listing errors. If an order is affected by an obvious pricing or listing error, we may contact the customer or cancel the affected order and process an applicable refund.

5. Orders

Customers are responsible for reviewing their order details before completing the purchase.

After an order is successfully placed, an order confirmation may be provided through the contact information supplied by the customer.

We reserve the right to accept, reject, or cancel an order due to reasons including:

  • Product unavailability
  • Incorrect product or pricing information
  • Payment failure or authorization issues
  • Incorrect customer information
  • Suspected fraudulent or unauthorized activity
  • Operational or logistical reasons

If an order is cancelled after payment has been successfully received, any eligible refund will generally be processed through the original payment method.

6. Payments

Payments may be processed through authorized third-party payment service providers.

Customers are responsible for providing accurate payment information and completing the payment process through the available payment options at checkout.

Clothoriya does not ask customers to share sensitive payment credentials such as UPI PIN, ATM PIN, CVV, passwords, or OTPs through email, phone calls, or customer support.

7. Shipping and Delivery

Orders are generally processed within 1–3 business days after successful confirmation of the order and payment.

Delivery is generally expected within 3–7 business days after dispatch.

Delivery times may vary depending on the delivery location, courier availability, weather, public holidays, transportation conditions, or other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping & Delivery Policy.

8. Cancellation

Customers may request cancellation generally before the order is dispatched.

Once an order has been dispatched, cancellation may not be possible.

For complete cancellation terms, please refer to our Cancellation Policy.

9. Returns and Refunds

Eligible return requests should generally be submitted within 7 days of delivery.

Products must meet the applicable return conditions, including being unused and in original condition where required.

Refunds for approved returns will generally be processed to the original payment method. The time required for the refund to reflect in the customer’s account may depend on the payment provider or bank.

For complete details, please refer to our Return & Refund Policy.

10. Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, design elements, and other materials, is owned by or used by Clothoriya with appropriate rights.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior authorization, except where permitted by applicable law.

11. Third-Party Services

Our website may use third-party services such as payment processors, courier partners, hosting providers, analytics services, or other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

Clothoriya is not responsible for the independent policies or practices of third-party service providers.

12. Website Availability

We aim to keep our website available and functional; however, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, updates, network problems, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, Clothoriya will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delivery delays, courier disruptions, technical failures, network interruptions, or unauthorized third-party activities.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

15. Changes to These Terms

Clothoriya may update these Terms & Conditions from time to time to reflect changes in our services, policies, business practices, or applicable requirements.

Any updated version will be published on this page with a revised effective date.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Clothoriya
Owner: Murtaza Khan
Email: smr441600@gmail.com
Phone: 9555775371

Address:
249, Ganash Ganj, Ganash Ganj, Orai,
PO: Orai, DIST: Jalaun,
Uttar Pradesh – 285001, India

By using clothoriya.store or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.