Shipping & Delivery Policy

Effective Date: September 14, 2026

At Clothoriya, we aim to process and deliver your orders safely and within the estimated timeframe. This Shipping & Delivery Policy explains our order processing, dispatch, delivery, and tracking procedures.

1. Order Processing

Orders are generally processed within 1–3 business days after successful confirmation of the order and payment.

Orders placed on Sundays or public holidays may be processed on the next business day.

Processing time may vary depending on product availability, order volume, verification requirements, or other operational circumstances.

2. Shipping & Dispatch

Once your order has been processed, it will be packed and handed over to our designated courier or delivery partner.

After dispatch, customers may receive shipping or tracking information through the contact details provided during checkout, where tracking is available.

3. Estimated Delivery Time

Orders are generally delivered within 3–7 business days after dispatch.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Remote or difficult-to-reach locations
  • Unforeseen operational circumstances

The delivery timeframe is an estimate and is not a guaranteed delivery date.

4. Shipping Charges

Any applicable shipping charges will be displayed during the checkout process before the order is confirmed.

Shipping charges may vary depending on the order, delivery location, or applicable promotional offers.

5. Delivery Address

Customers are responsible for providing a complete and accurate shipping address and valid contact information while placing an order.

Clothoriya will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address or contact information provided by the customer.

6. Tracking Information

Where tracking is available, tracking details may be shared with the customer using the email address or mobile number provided during checkout.

Customers can use the tracking information to monitor the status of their shipment.

7. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control.

If your order is delayed, please contact our customer support team with your Order ID so that we can assist you.

8. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the customer does not respond to the delivery partner, additional delivery attempts may be made according to the courier partner’s procedures.

Repeated failed delivery attempts may result in the order being returned to the sender.

9. Damaged Package

If you receive a package that appears significantly damaged or tampered with, please notify us as soon as possible and provide photographs or other relevant information.

For damaged or incorrect products, please refer to our Return & Refund Policy.

10. Contact Us

For questions regarding shipping or delivery, please contact us:

Business Name: Clothoriya
Owner: Murtaza Khan
Email: smr441600@gmail.com
Phone: 9555775371

Address:
249, Ganash Ganj, Ganash Ganj, Orai,
PO: Orai, DIST: Jalaun,
Uttar Pradesh – 285001, India

Clothoriya reserves the right to update this Shipping & Delivery Policy from time to time. Any changes will be published on this page with an updated effective date.